At Wottowear, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make purchases from us.
1. Information We Collect
We collect both personal and non-personal information to enhance your shopping experience. This includes:
- Personal Information: When you make a purchase, create an account, or contact us, we may collect details such as your name, email address, phone number, shipping address, billing address, and payment information.
- Non-Personal Information: We may also collect non-personal data like your IP address, browser type, operating system, and browsing patterns to improve our website functionality and user experience.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Orders: We use your personal information to complete and manage your orders, including shipping and billing.
- To Improve Your Experience: Non-personal information helps us understand website usage, identify potential issues, and improve our products and services.
- For Marketing: If you opt-in, we may send you promotional emails or offers. You can unsubscribe from these emails at any time.
- To Communicate with You: We may use your contact information to respond to inquiries, process returns, or provide customer support.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following purposes:
- Service Providers: We work with trusted third-party companies to process payments, fulfill orders, and handle customer service. These partners only use your information to provide the services we’ve contracted them for.
- Legal Compliance: We may share your information if required by law, such as complying with a legal process, protecting our rights, or ensuring the safety of our customers.
4. Data Security
We implement security measures to protect your personal information from unauthorized access or disclosure. While we take reasonable precautions to protect your data, no method of electronic storage or transmission is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can view or edit your personal details by logging into your account on our website.
- Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails, you can opt-out at any time by clicking the unsubscribe link in the email or contacting us directly.
- Request Deletion of Your Information: In certain circumstances, you may request that we delete your personal information. Please contact us to learn more.
6. Cookies
We use cookies to enhance your browsing experience on our website. Cookies are small files stored on your device that allow us to track usage and preferences. You can manage cookie settings through your browser settings. For more information, please refer to our Cookie Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, feel free to reach out to us:
Email: connect@wottowear.com