Shipping & Return Policy

Shipping Policy:

At Wottowear, we’re committed to getting your order to you as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:

• Processing Time: Orders are processed within 1-2 business days after payment is confirmed.
• Shipping Time: Delivery times vary depending on the delivery location. Typically, you can expect your order to arrive within 5-7 business days for most locations within India.
• Shipping Charges: We offer flat-rate shipping on all orders. The exact shipping cost will be calculated at checkout, depending on your delivery address.
• Delivery Partners: We work with reliable courier services to ensure safe and timely delivery. Delivery tracking information will be provided once your order has shipped.

Return & Exchange Policy:

We want you to love what you ordered! If for any reason you’re not completely satisfied, we’ll gladly accept returns or exchanges under the following conditions:

• Eligibility for Returns: You may return items within 7 days from the date of delivery.
• Condition of Items: Returned items must be unused, in their original condition, and with all original packaging and tags attached.
• Non-Returnable Items: Sale items, custom pieces, and gift cards are non-returnable.

Return Charges:

• Return Shipping Fees: Returns are chargeable as per the delivery partner’s fees. The exact cost for return shipping will depend on your location and will be deducted from your refund amount.
• How to Return: To initiate a return, please contact our customer service team at [Insert contact info]. We will guide you through the process, including how to ship the items back to us.
• Refunds: Once we receive the returned item, it will be inspected, and your refund will be processed. Refunds will be issued to the original payment method, minus the return shipping charges.

Exchanges:

• Exchanges: If you’d like to exchange an item for a different size or color, please contact us. Exchanges are subject to stock availability. Return shipping fees will apply for exchanges as well.

Damaged or Incorrect Items:

If you receive an item that is damaged or not what you ordered, please contact us immediately, and we will arrange for a free return or exchange.